Deliveries and Returns

Deliveries

If your order is a gift, and you would like a special message included for the recipient, please let me know in the notes when you checkout and I will add that for you.

Standard Delivery - Once you have placed your order, I will process it as quickly as possible. 

Delivery Charges

UK orders are charged at a flat rate of £3.95

Please contact me at julia@teazle.co.uk for a shipping quote if you require delivery outside the UK. Please be aware that you will be responsible for any local duties or customs charges made in your country

If you require a next day delivery service or a signed for service please get in touch and I can arrange this for you.

Returns

I hope you will be delighted with your purchase but if you do need to return an item please contact me within 14 days to arrange the return and refund.

If the return is due to a fault I will refund you the cost of the item plus the delivery charge within thirty days.

For any non-faulty item returned a refund will be strictly conditional on the item being in the original condition,  I do not cover the cost of you returning non-faulty items.

Custom orders are non-returnable unless faulty.

If you need to contact me about any of the details above or you have an enquiry that is not covered under any of issues listed on this page please email: julia@teazle.co.uk